• Hotline: 093 2078 345
  • Mail Us! This email address is being protected from spambots. You need JavaScript enabled to view it.
English (UK)Vietnamese (VN)

news

15 Phrases You Should Always Avoid Communicating with Clients

Business communication rarely goes beyond the borders of formal speech and writing, particularly in the B2B niche. Sometimes it’s reasonable to add a slight touch of humor as an icebreaker, but most of the time you should stick to the regular business language.

According to the report, over 80 percent of B2B decision makers think sales reps are unprepared. Such impression partly comes as a consequence of improper communication. In this post, we share 15 phrases that you should always avoid while communicating with clients.

Xem tiếp...

Grow Revenue With Customer Success in 2018 Priority:

We analyzed over 1,000 responses by CEOs and Heads of Sales to SBI’s new Revenue Growth Diagnostic. When asked which aspect of the sales strategy was most important to your company’s success, here were their top four categories:

Xem tiếp...

Sell Slower

I was working with a manufacturer of medical instruments that use lasers to measure blood flow. The products cost upwards of $50,000 and are sold primarily to medical research facilities.

With a niche product like this, the pool of potential customers is small, so you have to make the most of every opportunity. Unfortunately, the closing percentages for this company were low. That’s why they’d brought us in.

We looked at the sales process. Typically, it would start with an e-mail from a prospect, asking a question about price, availability or some product feature.

Xem tiếp...

LIÊN HỆ

Địa chỉ:

Tầng 3, tòa nhà H-T, 449 Trần Hưng Đạo,
P. Cầu Kho, Q.1, TP.HCM

Điện thoại:

(+84) 28 3836 1538
(+84) 28 3836 0183
(+84) 28 3836 0127

Fax:

(+84) 28 3836 0760

Hotline:

093.2078.345

Email:

smeivietnam@smei-vn.org

Website:

smei-vn.org

Copyright © 2015 SMEI Vietnam. All rights reserved.